Privacy Policy
What We Collect
When you order a jersey from FamilyJersey, we collect the information needed to complete your purchase and deliver your gift on time. This includes your name, billing and shipping address, email address, and payment details. If you order a jersey as a gift, we also use the recipient's shipping information only to deliver that order.
How We Use Your Information
Your details are used to process orders, take payment through secure checkout, send tracking updates, and answer questions about sizing, gift timing, or returns.
- Processing and shipping your order
- Sending your tracking number once your order ships
- Handling returns within 30 days of delivery
- Providing support by WhatsApp or the contact form
- Sending order updates related to your purchase
Shipping and Gift Orders
Orders ship with a tracking number, and shipping takes 7-15 business days. Free shipping applies to orders over $50. If you are buying a jersey as a birthday, holiday, or Father's Day gift, please order early so the shipping window fits your date. We do not include pricing details in gift shipments beyond what is required for customs and delivery.
Payment Security
Payments are handled through secure checkout. We do not store full payment card numbers on our systems. Payment providers process your card details under their own privacy and security policies.
Sharing Information
We share information only with the services that help us run the store, such as payment processors and shipping carriers, and only as needed to complete your order or provide support. We do not sell your personal information.
Cookies
Our site may use cookies to keep your cart working, remember basic preferences, and understand how visitors use the store. You can block or delete cookies in your browser settings, though some parts of checkout may not work correctly without them.
Your Choices
You can contact us by WhatsApp or the contact form to ask about your data, request a correction, or ask us to delete information we no longer need for order, tax, or legal records.
Returns and Data
Returns are accepted within 30 days of delivery. Return requests may require your order number and contact details so we can match the item to your purchase.
Updates to This Policy
We may update this Privacy Policy when our store practices change. The version posted on this page applies to your use of the site and your orders.
Contact Us
Questions about this Privacy Policy or an order? Reach our support team by WhatsApp or through the contact form on the site.