Contact Us
Buying a jersey as a gift should feel simple. At FamilyJersey, we sell NFL, NBA, MLB and NHL jerseys at wholesale prices, and plenty of our customers come to us for birthdays, holidays, Father's Day and kids' surprises. If you have a question about an order — or you are still choosing a size or team — our support team is here to help.
How to Reach Us
You can contact us in two ways:
- WhatsApp: the fastest option for quick questions about sizing, gift orders or delivery timing.
- Contact form: use it for anything longer, such as a return request or a note about a gift message.
Either way, a real person reads your message. We do not use bots to answer product questions.
Questions We Get Most Often
How long does shipping take? Orders ship with a tracking number, and delivery takes 7-15 business days.
Is shipping free? Shipping is free on orders over $50.
What if the jersey does not fit or the gift is not right? Returns are accepted within 30 days of delivery. Message us first and we will explain the steps.
Is checkout safe? Yes, checkout is secure.
Can I send a jersey straight to the gift recipient? Yes. Ship to any address you like and share the tracking number with them so they know when to expect it.
Ordering for a Gift
If the jersey is a surprise, tell us in your message and we will keep the details to the order itself. For kids, check the size chart before you buy — youth and adult sizes are cut differently. If you are unsure between two sizes, ask us on WhatsApp and we will point you to the better fit for the person you are buying for.
Before You Write
Having your order number ready helps us answer faster. If you are asking about a return, a photo of the item is useful too. We reply to WhatsApp messages and contact form submissions as quickly as we can.
Thank you for shopping with FamilyJersey. Whether you are picking up a jersey for a birthday, a holiday or just because, we want the gift to arrive on time and fit right.