FAQ

Ordering a jersey as a gift

Most shoppers on FamilyJersey buy for someone else: a birthday, a holiday, Father's Day, or a jersey for a kid who has outgrown the last one. Here are the questions we get most often.

How do I pick the right size for a gift?

Sizes differ between leagues and between cut styles, so check the size chart on the product page before you order. If you are buying for a child, measure the chest and compare it to the chart rather than guessing from age. If you are unsure between two sizes on a jersey the recipient will wear over a hoodie, take the larger one.

When will the order arrive?

• Shipping takes 7-15 business days.
• Orders ship with a tracking number so you can follow the parcel.
• Shipping is free on orders over $50.

If the jersey is for a fixed date, order early. The 7-15 business day window is counted from dispatch, not from the moment you place the order.

Can I return a jersey if the size is wrong?

Yes. Returns are accepted within 30 days of delivery. Keep the jersey unworn with any tags attached, and start the return through the contact form so we can send the return instructions. If you ordered several sizes to compare, send back the ones you do not keep within the same 30-day window.

Is checkout secure?

Checkout is secure. Payment details are handled through the checkout process, and we do not ask for card numbers over chat or email.

How do I reach support?

Support is available by WhatsApp or through the contact form on the site. For order questions, include the order number in your message. For sizing questions, tell us the league, the item, and the measurements you have, and we will point you to the chart.

Do you sell in bulk for a team or a group gift?

FamilyJersey sells jerseys at wholesale prices, so multiple jerseys in one order are common. Place the items you need in one cart to keep the order and the tracking number together.